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Booking & Availability

How do I search for and compare campervan rental options?

You can use our Campervan Finder to instantly compare prices, features, and availability from over 100 trusted rental providers across Australia.

Can I book a campervan online?

Yes – our secure booking system lets you select your vehicle, travel dates, and extras, then confirm your hire instantly.

How far in advance should I book to get the best price?

We recommend booking 3–6 months ahead for peak season and at least 4 weeks ahead for off-peak travel to secure the best deals.

Do you require a deposit when booking?

Yes – a small deposit is required to confirm your booking, with the balance payable closer to your pick-up date.

Can I make changes to my booking after it’s confirmed?

Yes – most bookings can be amended subject to availability. Change fees may apply depending on the supplier.

What is your cancellation policy?

Cancellation terms vary by supplier. You’ll see the exact policy before booking and in your confirmation email.

Are there any booking fees?

No – we don’t charge extra booking fees. You’ll pay the price you see on our website.

Can I book a one-way rental?

Yes – one-way rentals are available between most major Australian cities. A one-way fee may apply.

Do you offer last-minute bookings?

Yes – availability depends on the season, but you can book right up until your pick-up date.

How do I know if my booking is confirmed?

You’ll receive an instant confirmation email with your booking details once payment is processed.

Vehicle Types & Features

What’s the difference between a campervan, a hi-top, a motorhome, and a 4WD camper?

Campervans are compact and easy to drive, hi-tops have extra headroom, motorhomes are larger with full amenities, and 4WD campers are designed for off-road adventures.

How many people can your vehicles sleep?

We have options for 2–6 travellers depending on the vehicle type.

Do your campervans have toilets and showers?

Some models do. You can filter your search to show self-contained vehicles with bathrooms.

Are your vehicles automatic or manual?

Most are automatic, but manual models are available with certain brands.

Can I see photos or floor plans before booking?

Yes – every listing includes detailed images and floor plans.

Do you offer pet-friendly campervans?

Some suppliers allow pets. Just use our filters to find pet-friendly options.

What’s included in the kitchen facilities?

Most campervans include a fridge, sink, stove, and basic cooking equipment.

Are bedding and towels provided?

Many rentals include a bedding pack. Check your booking inclusions or add these as extras.

Do your vehicles have air conditioning and heating?

Yes – air conditioning is standard in the driver’s cabin, and some have heating or AC in the living area.

Can I hire extra equipment like GPS or camping chairs?

Yes – extras like GPS, child seats, and outdoor furniture can be added during booking.

Driving & Licences

What type of driver’s licence do I need?

A full, valid driver’s licence in English is required. If it’s not in English, you’ll need an International Driving Permit.

Can I drive a campervan with an overseas licence?

Yes – as long as it meets Australian requirements.

Is there a minimum or maximum age to hire?

Most suppliers require drivers to be 21+, with no upper age limit, although age restrictions vary.

Can more than one person drive the vehicle?

Yes – you can add extra drivers for a small daily fee.

Are there mileage limits?

Most rentals include unlimited kilometres. Some remote or 4WD hires may have daily limits.

Can I take the vehicle off-road?

Only 4WD campers are allowed off-road. Standard campervans and motorhomes must stay on sealed roads.

Are there restrictions on where I can travel?

Yes – certain remote areas and unsealed roads are restricted. Check your rental terms.

Is roadside assistance included?

Yes – 24/7 roadside assistance is included with all rentals.

Do your vehicles use diesel or petrol?

It depends on the model. Fuel type will be listed in your booking details.

What’s the average fuel consumption?

Campervans use about 10–15 litres per 100 km, while motorhomes may use 15–20 litres per 100 km.

Insurance & Bond

What insurance is included in the hire price?

Standard cover with a set excess is included. You can upgrade to reduce your excess.

Can I reduce my insurance excess?

Yes – excess reduction options are available at booking or pick-up.

How much is the security bond?

Bonds range from $500–$7,500 depending on the vehicle and insurance option.

When will my bond be refunded?

Usually within 7–14 days after returning the vehicle without damage.

Does insurance cover windscreens and tyres?

Not always – check your policy or add windscreen and tyre cover.

Am I covered for damage in remote areas?

Coverage depends on the supplier and road type. Restrictions may apply.

What’s not covered by the insurance policy?

Damage from prohibited areas, negligence, or unauthorised drivers is not covered.

Do I need travel insurance as well?

Yes – we recommend travel insurance for extra protection.

What happens if I have an accident?

Contact the rental company immediately and follow their accident reporting process.

How do I make an insurance claim?

Your rental provider will guide you through the claim process, usually requiring a report and photos.