
TCP Mail Holding & Forwarding Service
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Every traveller in Australia needs a fixed mailing address. Its essential to set up your Tax File Number, bank account and Medicare (if eligible) and a great way for family to send you letters and parcels.
Travellers Contact Point’s Mail Holding Service provides a fixed mailing address for your entire stay in Australia. For only $75 for 12-months, we will hold your mail for you to collect or scan it to a secure online account. This way you can access your mail anywhere and anytime. Easy!
How it works:
- Sign-up online or at Travellers Contact Point, Sydney (1 account per person only)
- Give your TCP number and address to friends, relatives, bank, tax office, employer, superannuation company etc.
- When mail arrives at TCP Sydney we will advise you by email. Your letters will be scanned and a notification will be sent to you by email. Your mail will be uploaded to an online account which you can access at any time. If you receive a parcel or unscannable item we will email you with a description of the item. Your item will then be stored safely for you to collect or we can forward it to any address across Australia (standard postage fees apply).
- Manage your Mail Service online - download your scanned mail, change your forwarding address and extend your service
Advantages of the TCP Mail Service:
- One address per country for your entire stay
- Avoid queuing at Post Restante
- Include 1 hr free internet daily at TCP Sydney
An example of your new address:
John Smith TCP#12345
c/o Travellers Contact Point
7th Floor, Dymocks Building, 428 George Street
Sydney NSW 2000 Australia

IMPORTANT: After purchasing this product you will receive an email with your account details. This email will be sent next business day.
The TCP Mail service is available to backpackers / travellers only, for the purpose of managing personal mail items whilst temporarily in Australia.
- This service is for individual use only. (1 account per person only). Mail for other persons (i.e friends / partners / spouses) will be automatically returned to sender
- This service cannot be used to receive internationally redirected mail
- This service is not available to Australian residents
- This service cannot be used for business / commercial purposes
- TCP reserves the right to open mail that appears to be fraudulent or dangerous.
Mail accounts which violate these terms will be cancelled. Refunds will not be offered.