Travellers Contact Point

Every traveller in Australia needs a fixed mailing address. Its essential to set up your Tax File Number, bank account and Medicare (if eligible) and a great way for family to send you letters and parcels.

Already a Member? - Sign-in here to change your mail forwarding address

Travellers Contact Point’s Mail Holding Service provides a fixed mailing address for your entire stay in Australia. For only $75 for 12-months, we will hold your mail for you to collect or will forward it to you as you travel.

How it works:

1. Sign-up online (1 account per person only)
    
2. Give your TCP number and address to friends, relatives, bank, tax office, employer, superannuation company etc.
    
3. When mail arrives at TCP Sydney we will advise you by email. TCP Sydney can either hold your mail for collection or forward it to your nominated temporary address. Please note, large envelopes and parcels can only be forwarded to Australia Post offices - additional costs apply which must be paid on pick-up.
    
4. Manage your Mail Service online - check for new mail, change your forwarding address or upgrade / extend your service.
    

Advantages of the TCP Mail Service:

•   One address per country for your entire stay
•   Avoid queuing at Post Restante
•   Include 1 hr free internet daily at TCP Sydney

An example of your new address:
      

              John Smith TCP#12345
              c/o Travellers Contact Point

              7th Floor, Dymocks Building, 428 George Street

              Sydney NSW 2000 Australia

IMPORTANT: The TCP Mail service is available to backpackers / travellers only, for the purpose of holding and forwarding personal mail items whilst temporarily in Australia.

• This service is for individual use only. (1 person per account only). Mail for other persons (i.e friends / partners / spouses) will be automatcally returned to sender
• This service cannot be used to receive internationally redirected mail, i.e from Royal Mail
• This service is not available to Australian residents
• This service cannot be used for business / commercial purposes

Mail accounts which violate these terms will be cancelled. Refunds will not be offered.

All redirected letters are sent via Australia Post. Once a redirected item has been sent TCP is unable to track its whereabouts and cannot be held liable for missing / late items.